Support

Talk privately with support, and keep up with what's new

Start a private conversation with NetMsg support from your first setup to your next big idea — and find product updates and practical messaging tips alongside it.

Private Support

Start a private conversation with NetMsg support, from first setup to your next big idea

Bring WhatsApp Business API, SMS, and RCS together in one friendly workspace. Save message drafts, get setup help, and talk privately with support.

01
Channel setup help

We'll walk you through what you need to get your messaging channels running.

02
Private support conversations

From your first setup to your next big idea, start a conversation with support.

03
Save your work

Create and save your first message draft, right inside the workspace.

Support ConversationPrivate
Topic Status Channel
WhatsApp Business API setup Open WhatsApp
SMS messaging question Replied SMS
RCS messaging tips Open RCS
One workspace, every messageSupport Active
What support covers

Setup help, and a conversation about your messaging work

Turn to support for more than one first question.

01

Channel setup help

Get help setting up WhatsApp Business API, SMS and RCS so your channels are ready to use.

02

Private conversations

Talk privately with support about your customer conversations and saved message drafts.

03

Your messaging work

Start a conversation about your messaging work, from your first setup to your next big idea.

04

Updates and tips

Find product updates and practical messaging tips alongside your support conversations.